Before & After Your Cleaning
Refresh & Organize by Chelsie LLC | Serving Clovis & Fresno County
Before Your Cleaning
Please help our team provide the best service possible by preparing your space beforehand:
- Secure pets and supervise children for safety.
- Clear floors, counters, and surfaces of clutter or personal items.
- Provide instructions for any special areas or requests.
- Ensure access (door code, garage, or in-person entry).
- Keep utilities (water and power) turned on.
- Secure valuables, cash, and sensitive items.
Do I need to provide supplies?
No. We bring professional tools and eco-safe products. Let us know in advance if you'd like us to use something specific.
Do I need to be home?
No. As long as we have access, you’re welcome to be away. We'll send a completion message or provide photos if requested.
After Your Cleaning
- We’ll notify you upon completion. Photos available upon request.
- Contact us within 4 hours if anything was missed—our Satisfaction Guarantee applies.
- Ask about add-ons like organizing, painting, or installations for next time.
- Payment is due upon completion via card, Zelle, or QR code.
What We Clean
- Kitchens, bathrooms, bedrooms, and living spaces
- Interior window sills, baseboards, blinds (on request)
- Closets, pantries, home offices, and playrooms
- Move-out cleans, deep cleans, and recurring service
What We Don’t Clean
- Biohazards (blood, feces, litter boxes, etc.)
- Mold remediation or black mold
- Pest-infested or unsanitary areas
- Outdoor spaces or high exterior windows
- Appliance moving, garage cleanouts, or heavy lifting
Need to Reschedule?
Contact us at least 24 hours in advance to avoid a cancellation fee. We’re happy to reschedule or modify your service.
Still Have Questions?
Phone: (559) 978-0522
Email: support@refreshandorganize.com